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Sophie

Our status and your rights

A comparison site and an insurance intermediary have neither the same role nor the same obligations. Here is which apply to whom.

What we are

An information service. We publish official tariffs and sort them by price. We conclude no contracts, take no applications, and advise nobody on choosing a product.

What we are not

We are not an insurance intermediary within the meaning of the insurance supervision act. We therefore do not appear in FINMA’s intermediary register, and implying otherwise would be misleading.

When you ask to be helped, your details are passed to an independent Swiss broker who is registered with FINMA. That broker, and only that broker, advises and intermediates.

What article 45 ISA guarantees you

Before a contract is concluded, an intermediary must inform you in writing of their identity and address, of their status — tied or independent — and the insurers they work for, of how and by whom they are paid, and of how your data is handled and which mediation channels exist.

That information is owed to you by the broker, at the moment they contact you. If it does not come, demand it: it is a right, not a favour.

How to check an intermediary

FINMA’s public register lets you check, in seconds and free of charge, that a person or company is registered. Our partner broker’s registration number appears under every form on the site, with the link to the register.

How we are paid

We receive nothing from insurers. Our payment comes from the partner broker, and only when a contract follows a request you made yourself. It does not depend on the insurer chosen and therefore does not influence the display order — which remains ascending price.

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