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Med Direct or Tel Care?

Visana offers both: Med Direct and Tel Care. They are available together in 42 premium regions, and the cheaper of the two is not the same everywhere.

The cheaper one is not the same everywhere

Across 42 premium regions where both are offered, Med Direct is cheaper in 17 and Tel Care in 15. The average gap between them is CHF 114.71 a year.

The gap is widest in Vaud — Region 1: CHF 438.00 a year.

What you accept in each case

Med Direct is a "Family doctor" model. Tel Care is a "Telemedicine and others" model.

  • Med Direct

    Family doctor

    You pick a family doctor and always go to them first.

  • Tel Care

    Telemedicine and others

    You call a medical service before any consultation, or follow another pathway set by the insurer.

The comparison, region by region

An alternative model commits you to a care pathway: check the conditions with the insurer before signing. This page gives a price, not advice.

Source: Federal Office of Public Health (FOPH), official premiums and territorial coverage areas.