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Med Direct or Tel Care — Region 1, Zurich

Region 1, Zurich: with Visana, Med Direct costs CHF 623.40 a month in 2026 and Tel Care CHF 623.40, for an adult with a CHF 300 deductible and accident cover. The table below gives the gap at every deductible.

Here Med Direct and Tel Care cost exactly the same. The choice is therefore not about the amount, but about the care pathway you accept.

What you accept in each case

Med Direct is a "Family doctor" model. Tel Care is a "Telemedicine and others" model.

  • Med Direct

    Family doctor

    You pick a family doctor and always go to them first.

  • Tel Care

    Telemedicine and others

    You call a medical service before any consultation, or follow another pathway set by the insurer.

The price at every deductible

DeductibleMed DirectTel CareGap per year
300CHF 623.40CHF 623.40
500CHF 616.70CHF 616.70
1'000CHF 582.50CHF 582.50
1'500CHF 553.40CHF 553.40
2'000CHF 524.20CHF 524.20
2'500CHF 495.00CHF 495.00

The comparison, region by region

An alternative model commits you to a care pathway: check the conditions with the insurer before signing. This page gives a price, not advice.

Source: Federal Office of Public Health (FOPH), official premiums and territorial coverage areas.