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Med Direct or Tel Care — Region 3, Zurich

Region 3, Zurich: with Visana, Med Direct costs CHF 502.60 a month in 2026 and Tel Care CHF 502.60, for an adult with a CHF 300 deductible and accident cover. The table below gives the gap at every deductible.

Here Med Direct and Tel Care cost exactly the same. The choice is therefore not about the amount, but about the care pathway you accept.

What you accept in each case

Med Direct is a "Family doctor" model. Tel Care is a "Telemedicine and others" model.

  • Med Direct

    Family doctor

    You pick a family doctor and always go to them first.

  • Tel Care

    Telemedicine and others

    You call a medical service before any consultation, or follow another pathway set by the insurer.

The price at every deductible

DeductibleMed DirectTel CareGap per year
300CHF 502.60CHF 502.60
500CHF 495.90CHF 495.90
1'000CHF 461.80CHF 461.80
1'500CHF 432.60CHF 432.60
2'000CHF 403.40CHF 403.40
2'500CHF 374.30CHF 374.30

The comparison, region by region

An alternative model commits you to a care pathway: check the conditions with the insurer before signing. This page gives a price, not advice.

Source: Federal Office of Public Health (FOPH), official premiums and territorial coverage areas.