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callmed 24 or FlexHelp 24 — Basel-Stadt

Basel-Stadt: with Vivao Sympany, callmed 24 costs CHF 602.60 a month in 2026 and FlexHelp 24 CHF 595.80, for an adult with a CHF 300 deductible and accident cover. The table below gives the gap at every deductible.

FlexHelp 24 is the cheaper of the two here: CHF 81.60 saved per year against callmed 24, for cover identical under the law. What you pay more or less for is the care pathway.

What you accept in each case

callmed 24 is a "Family doctor" model. FlexHelp 24 is a "Telemedicine and others" model.

  • callmed 24

    Family doctor

    You pick a family doctor and always go to them first.

  • FlexHelp 24

    Telemedicine and others

    You call a medical service before any consultation, or follow another pathway set by the insurer.

The price at every deductible

Deductiblecallmed 24FlexHelp 24Gap per year
300CHF 602.60CHF 595.80CHF 81.60
500CHF 590.90CHF 584.10CHF 81.60
1'000CHF 561.70CHF 555.00CHF 80.40
1'500CHF 532.60CHF 525.80CHF 81.60
2'000CHF 503.40CHF 496.60CHF 81.60
2'500CHF 474.20CHF 467.50CHF 80.40

The comparison, region by region

An alternative model commits you to a care pathway: check the conditions with the insurer before signing. This page gives a price, not advice.

Source: Federal Office of Public Health (FOPH), official premiums and territorial coverage areas.