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callmed 24 or FlexHelp 24 — Region 2, Bern

Region 2, Bern: with Vivao Sympany, callmed 24 costs CHF 537.20 a month in 2026 and FlexHelp 24 CHF 525.10, for an adult with a CHF 300 deductible and accident cover. The table below gives the gap at every deductible.

FlexHelp 24 is the cheaper of the two here: CHF 145.20 saved per year against callmed 24, for cover identical under the law. What you pay more or less for is the care pathway.

What you accept in each case

callmed 24 is a "Family doctor" model. FlexHelp 24 is a "Telemedicine and others" model.

  • callmed 24

    Family doctor

    You pick a family doctor and always go to them first.

  • FlexHelp 24

    Telemedicine and others

    You call a medical service before any consultation, or follow another pathway set by the insurer.

The price at every deductible

Deductiblecallmed 24FlexHelp 24Gap per year
300CHF 537.20CHF 525.10CHF 145.20
500CHF 525.60CHF 513.40CHF 146.40
1'000CHF 496.40CHF 484.30CHF 145.20
1'500CHF 467.20CHF 455.10CHF 145.20
2'000CHF 438.10CHF 425.90CHF 146.40
2'500CHF 408.90CHF 396.80CHF 145.20

The comparison, region by region

An alternative model commits you to a care pathway: check the conditions with the insurer before signing. This page gives a price, not advice.

Source: Federal Office of Public Health (FOPH), official premiums and territorial coverage areas.