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callmed 24 or FlexHelp 24 — Region 1, Bern

Region 1, Bern: with Vivao Sympany, callmed 24 costs CHF 558.50 a month in 2026 and FlexHelp 24 CHF 545.90, for an adult with a CHF 300 deductible and accident cover. The table below gives the gap at every deductible.

FlexHelp 24 is the cheaper of the two here: CHF 151.20 saved per year against callmed 24, for cover identical under the law. What you pay more or less for is the care pathway.

What you accept in each case

callmed 24 is a "Family doctor" model. FlexHelp 24 is a "Telemedicine and others" model.

  • callmed 24

    Family doctor

    You pick a family doctor and always go to them first.

  • FlexHelp 24

    Telemedicine and others

    You call a medical service before any consultation, or follow another pathway set by the insurer.

The price at every deductible

Deductiblecallmed 24FlexHelp 24Gap per year
300CHF 558.50CHF 545.90CHF 151.20
500CHF 546.80CHF 534.20CHF 151.20
1'000CHF 517.70CHF 505.00CHF 152.40
1'500CHF 488.50CHF 475.90CHF 151.20
2'000CHF 459.30CHF 446.70CHF 151.20
2'500CHF 430.20CHF 417.50CHF 152.40

The comparison, region by region

An alternative model commits you to a care pathway: check the conditions with the insurer before signing. This page gives a price, not advice.

Source: Federal Office of Public Health (FOPH), official premiums and territorial coverage areas.