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sana24 Tel Care or Tel Doc?

sana24 offers both: sana24 Tel Care and Tel Doc. They are available together in 15 premium regions, and the cheaper of the two is not the same everywhere.

The cheaper one is not the same everywhere

Across 15 premium regions where both are offered, sana24 Tel Care is cheaper in 14 and Tel Doc in 1. The average gap between them is CHF 143.44 a year.

The gap is widest in Valais — Region 1: CHF 332.40 a year.

What you accept in each case

sana24 Tel Care and Tel Doc are both "Telemedicine and others" models. The exact conditions still differ from one product to the other: ask the insurer before signing.

  • sana24 Tel Care

    Telemedicine and others

    You call a medical service before any consultation, or follow another pathway set by the insurer.

  • Tel Doc

    Telemedicine and others

    You call a medical service before any consultation, or follow another pathway set by the insurer.

The comparison, region by region

An alternative model commits you to a care pathway: check the conditions with the insurer before signing. This page gives a price, not advice.

Source: Federal Office of Public Health (FOPH), official premiums and territorial coverage areas.